Service Pickup & Delivery

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Jaguar Cape Fear Certified Pre-Owned & Service

20 Old Eastwood Rd
Directions Wilmington, NC 28403

  • Sales: (910) 332-3500
  • Service: (910) 332-3500
  • Parts: (910) 332-3500

Hours

  • Monday9:00am - 7:00pm
  • Tuesday9:00am - 7:00pm
  • Wednesday9:00am - 7:00pm
  • Thursday9:00am - 7:00pm
  • Friday9:00am - 7:00pm
  • Saturday10:00AM-6:00PM
  • SundayClosed

Jaguar Cape Fear: Exclusive Pickup & Delivery Service - Where Luxury Meets Unparalleled Convenience

At Jaguar Cape Fear, we understand that your time is as precious as the precision-engineered machine you drive. That's why we've crafted an exclusive Pickup & Delivery (PDEL) Service designed to elevate your ownership experience. Seamlessly blending sophistication with practicality, this offering ensures your Jaguar receives the meticulous care it deserves-without disrupting your day.

Seamless Luxury, Delivered

Imagine a world where your Jaguar's maintenance needs are handled with the same refinement you expect behind the wheel. Our PDEL service is more than a convenience-it's a commitment to preserving the elegance and performance of your vehicle while honoring your busy lifestyle.

Service Radius & Availability

  • We travel up to two hours from our dealership, ensuring broad coverage across the region. Whether you're nestled in the heart of Wilmington, enjoying coastal serenity in Wrightsville Beach, or conducting business in Raleigh, our team bridges the distance to serve you.
  • Appointments are typically scheduled two to three weeks in advance to guarantee availability and precision planning. This lead time ensures our drivers and loaner fleet are prepared to meet your needs without compromise.

How It Works: The Jaguar Standard

Schedule with Ease

Contact our Service Team via phone, email, or our online portal to arrange a pickup date and time. We recommend planning ahead to secure your preferred slot, as demand for this premium service is high. For last-minute requests, we'll strive to accommodate you, though availability may depend on seasonal demand.

Doorstep Pickup

On the scheduled day, our uniformed driver will arrive at your home, office, or preferred location in a Jaguar-branded vehicle, ensuring a seamless transition. Before departure, the driver will conduct a brief multi-point inspection with you, documenting your vehicle's condition to uphold transparency. Your Jaguar will then be transported to our state-of-the-art facility using a covered, climate-controlled trailer-safeguarding it from road debris and the elements.

Loaner Vehicle Courtesy

For your convenience, a Jaguar-approved loaner vehicle will be provided during service. Choose from our curated fleet of luxury models, each equipped with the latest technology and maintained to Jaguar's exacting standards. Note: Guests are responsible for fuel costs during their loaner use. As a gesture of goodwill, we do not charge for the pickup/delivery service itself-a value of over $200 per trip.

Expert Care at Our Facility

Your vehicle will be serviced by Jaguar-certified technicians using genuine parts and cutting-edge diagnostics. From routine maintenance to complex repairs, every task is performed under the scrutiny of our 200-point quality assurance process.

Transparent Communication

Receive real-time updates via text or email, including photos of work progress and a digital copy of your inspection report. Once service is complete, your Jaguar will be returned to you-detailed, refreshed, and performing at its peak.

Eligible Services: Precision Care, Defined

While most repairs and maintenance qualify for PDEL, we prioritize services that align with the sophistication of your vehicle:

  • Routine Maintenance: Oil changes, brake inspections, software updates, and battery replacements.
  • Advanced Repairs: Engine diagnostics, electrical system checks, and hybrid/EV system servicing.
  • Pre-Scheduled Work: Major services (e.g., transmission overhauls, suspension recalibrations) or pre-road-trip inspections.

Restrictions Apply: Minor services (e.g., tire rotations, windshield wiper replacements) may not qualify due to resource allocation. Our team will confirm eligibility during scheduling, balancing feasibility with your convenience.

The Jaguar Difference: Trust in Every Detail

Expert Drivers, Impeccable Standards

Your vehicle is entrusted to senior drivers with pristine records and decades of experience. Each undergoes rigorous training in Jaguar's protocols, including defensive driving courses and customer service excellence programs. Their discretion and professionalism ensure your car is treated with the reverence it deserves-whether navigating urban streets or rural roads.

No Hidden Costs

While guests cover loaner fuel, there are no fees for pickup/delivery-a testament to our commitment to your satisfaction. For reference, a typical two-hour round trip consumes approximately eight to ten gallons of fuel; guests are only responsible for the fuel used during their personal loaner use, not the transport of their Jaguar.

Flexible Loaner Use

Keep the loaner until your Jaguar is ready. Whether it's one day or three, enjoy uninterrupted mobility. Need an extension? Inform our team, and we'll gladly adjust your return window.

Why Choose Our PDEL Service?

  • Time Saved: Eliminate dealership visits-reclaim hours for family, work, or leisure.
  • Luxury Preserved: Expert care without compromise, using only Jaguar-certified parts.
  • Peace of Mind: Transparent policies, elite drivers, and 24/7 support via our concierge hotline.
  • Heritage of Excellence: As a Jaguar Elite Certified Dealer, our facility meets global benchmarks for technical expertise and customer care.

Schedule Your PDEL Experience Today

Elevate your ownership journey with a service as exceptional as your Jaguar. Contact our concierge team to book your appointment or inquire about eligibility.

  1. Jaguar Cape Fear Certified Pre-Owned & Service

    20 Old Eastwood Rd
    Wilmington, NC 28403

    • Sales: (910) 332-3500
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Get in Touch

  • Contact our Sales Department at: (910) 332-3500
  • Monday9:00am - 7:00pm
  • Tuesday9:00am - 7:00pm
  • Wednesday9:00am - 7:00pm
  • Thursday9:00am - 7:00pm
  • Friday9:00am - 7:00pm
  • Saturday10:00AM-6:00PM
  • SundayClosed